Transcosmos adopts 1-stop call centre solution Transcosmos adopts 1-stop call centre solution
TUESDAY, SEPTEMBER 20, 2016
TechMatrix Corporation and Avaya Japan have been providing a one-stop solution combining TechMatrix’ FastHelp5 CRM (customer relationship management) system with Avaya’s Contact Centre Select (ACCS) to Transcosmos (Thailand) Co, the Thai subsidiary of a J